Purposes and Values
Create exceptional memories by delivering relaxing stays and exciting times.
Always be truthful, transparent and honest.
We pride ourselves in being courageously honest, steadfastly reliable, consistently truthful and transparent in all our dealings.
Respect & Humility
Treat others as you would like to be treated yourself.
We are warm, approachable and friendly and treat everyone with
consideration and respect.
We need each other for improved performance and excellent customer service.
We naturally and easily engage everyone to seize opportunities to work together to elevate customer satisfaction levels.
Each of us accepts personal accountability for our allocated responsibilities.
Each of us accepts personal accountability. We are flexible and encourage each other, to ensure customer service excellence.
We are innovative in our thinking and treat the business as our own.
We enjoy thinking of new ways to surprise and delight our customers. We always look for new ways of getting things done that are industry leading and better than before.
We find ways to get things done quickly and efficiently.
We make informed decisions and act swiftly to produce exceptional experiences for our customers.