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Privacy Statement

This Privacy Statement is a statement of the commitment of the Peermont group of companies to protecting the personal information of its
•    customers;
•    employees;
•    directors;
•    shareholders;
•    contractors;
•    suppliers;
•    part-time workers; 
•    consultants; and
•    learners.

Collection of Personal Information 

Peermont may collect personal information from you when you provide us with this information, which may include your name and contact details including your physical address; credit card or other payment information; date of birth or gender; etc, in order to deliver the services or offers that you have requested.  

Personal information may be provided when checking in at one of our hotels or booking at our restaurants; joining our Winners Circle Club; providing details for procurement purposes; for human resources and payroll requirements; or, when entering or exiting any of other facilities. 

We may also collect the following information:

Special personal information:

Special personal information includes information relating to religious or philosophical beliefs, race or ethnic origin, or biometric information.  

We only collect this special information with your specific consent.  By providing this information to us, you consent to our using it in the manner specified upon collection.

Personal information about children:

The personal information of children will only be collected with the consent of a competent person, being a parent or guardian.  

The collection of personal information, without the consent of a parent or guardian, will only occur where it is required for the establishment, exercise or defence of a right of a child or an obligation in law.

Use of Personal Information 

As a general rule the information which you supply will be processed in order to deliver the services that you have requested or to transact with you.  Peermont may use this information in order to contact you to inform you of offers available from Peermont and its hotels and resorts.  

Should you not wish to receive any direct marketing communications from us regarding, inter alia, offers available from Peermont and its hotels and resorts, please inform us by contacting the Information Officer at:; or the postal address recorded in item 8 below.

In addition, each time marketing information is sent to you by e-mail or SMS text messaging, you will be provided with an opportunity to unsubscribe from receiving any further information from us.

Peermont does not sell, rent, lease or make available its Stakeholder lists to third parties.

Peermont may share certain of your personal information with service providers to assist with statistical analyses or for sending electronic or postal mail.  All such third parties are prohibited from using your personal information except as required to provide the services to Peermont, and they are required to maintain the confidentiality of the information.

Peermont does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.  

Peermont will only share your personal information, without notice, if it is required to do so by law. 

Accuracy of Personal Information

In order to maintain the accuracy of your personal information provided to Peermont, please notify Peermont of any changes to this information at the contact details set out in item 8 below.

To protect your privacy, steps may be taken to verify your identify prior to updating your personal information.

 Use of Cookies 

Peermont makes use of “cookies” to personalize your visit to its website and to enhance the experience by gaining a better understanding of your particular interests and customising our pages for you.  A cookie is a text file that is placed on your hard disk by a Web page server.  

Peermont may use the information provided by cookies to analyse trends, administer the site, or for research and marketing purposes to help Peermont better serve your needs.  This statistical data does not identify any individual. 

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies.  If you choose to decline cookies, you may not be able to fully experience the interactive features of Peermont’s services or the Web sites which you visit.

Security of your personal information

Peermont secures your personal information from unauthorized access, use or disclosure through extensive physical, electronic and procedural safeguards.

Changes to this Statement

This Privacy Statement may be amended from time to time.  

Please check the Privacy Statement frequently to remain informed of how Peermont is protecting your personal information.

Contact Information

Peermont welcomes any questions, comment and request regarding this privacy policy.  These should be addressed to: 

The Information Officer, c/o The Legal Department – Peermont Global (Pty) Ltd
Peermont Place, Block 1 Northdowns Office Park 
17 Georgian Crescent West, Bryanston, 2021, Johannesburg, South Africa